Privacy Policy

1. About Fanconect

Fanconect (hereinafter referred to as "the Site") may handle personal information in the course of providing various service businesses including fan club management platform (hereinafter referred to as "the Service"). Fanconect declares that it will comply with and maintain all applicable laws and regulations regarding the protection of personal information.

2. Application of this privacy policy

This Privacy Policy governs the handling of personal information by this website. It describes how personal information is used and shared, and the rights of users with respect to the handling of personal information. By using the Service, you are deemed to have understood and agreed to this Privacy Policy.

3. Changes to this Privacy Policy

This site may change this Privacy Policy without notice to reflect changes in the handling of personal information or related laws. We will notify you of any changes to this Privacy Policy by posting a notice on this website or sending you an email.

4. Personal information to be collected

In this Privacy Policy, "personal information" refers to information that can be used to identify an individual in accordance with applicable laws and regulations. This site collects the following personal information from users for our service.

User registration data

This includes the name, address, telephone number, email address, bank account information, and a copy of the ID submitted by the user of the service.

Service Usage Data

This includes IP address, cookies, access logs, type of device used, device ID, device attributes, network connection type and provider, network and device performance, browser type, language, operating system, etc.

5. How we use personal information

This site may use the collected personal information for the following purposes.

  1. 1.To identify users for authentication
  2. 2.To provide after-care service and respond to inquiries
  3. 3.To notify users of matters necessary for the operation of this service
  4. 4.To publish information posted by users
  5. 5.To maintain the system and respond to problems
  6. 6.To help improve the service and develop new services
  7. 7.To provide information on services and products on this site, and to conduct campaigns and questionnaires
  8. 8.To send mail magazines
  9. 9.To send direct mail
  10. 10.To analyze marketing data
  11. 11.To prepare materials to submit to this site and business partners
  12. 12.For other purposes individually specified in each service of this site
  13. 13.For other purposes incidental to the above purposes of use

6. About Cookies and Access Logs

This site provides services that are based on the use of cookies. Therefore, if you do not allow the use of cookies, you may not be able to use this service. When it is necessary to obtain the user's consent for the use of cookies in accordance with applicable laws and regulations, this site will obtain such consent appropriately.

In addition, this service may install collection tags, etc. to obtain access logs. The access log includes information such as the IP address, host name, browser name used, and access date and time of the user who accessed this site.

7. Provision of Personal Information to Third Parties

This site may provide personal information to third parties in the following cases.

  1. 1.When the individual concerned has given consent.
  2. 2.When the disclosure of personal information is requested by a court of law, public prosecutor's office, police department, tax office, or an organization with equivalent authority.
  3. 3.When this site outsources all or part of its operations to a third party within the scope necessary to achieve the purpose of use.
  4. 4.When the information is disclosed to a party that owes a duty of confidentiality to this site.
  5. 5.When necessary to exercise the rights of this site.
  6. 6.In the event of a merger, transfer of business, or other event that results in the succession of a business, the information will be disclosed to the successor of the business.
  7. 7.When permitted by the Personal Information Protection Law or other laws and regulations.

8. Provision of information to outside vendors

In cases where this site obtains support services from a third party for this service, this site may share the user's personal information in conjunction with the outsourcing of all or part of the handling of personal data to the extent necessary to achieve the purpose of use. In the event of such sharing, this site will impose on the contractor the obligation to use the user information only within the scope of the purpose for which this site has granted permission, and to protect the user information according to the same or higher standards as this site. In addition, this site may provide third parties with personal information that has been processed in such a way that the individual cannot be identified through certain measures, and that such personal information cannot be restored.

9. Period of Retention and Storage of Information

This site will retain and store user information for the period necessary to carry out the purpose of use or for the period specified by applicable laws. After the purpose of use has been fulfilled or the period specified by applicable laws and regulations has expired, the personal information will be promptly deleted. However, in order to comply with our legal obligations and to protect our rights and interests, we may retain, store, and use the user's information.

10. Notification by email or mobile

This site will send you notices related to transactions about this service or to the provision of this service as necessary. However, as a general rule, the marketing communications sent by this site are opt-in.

11. Security

We are committed to protecting the information we maintain about you from unauthorized access or disclosure. We have security measures in place to protect your information and are committed to continuous improvement. If a security problem is identified, we will take appropriate corrective measures. In the event of a breach of personal information, we will take appropriate action in accordance with applicable laws and regulations.

12. Use by persons under the age of 18

The Service is not intended for use by anyone under the age of 18 or under the age of majority in the jurisdiction in which you reside. Please do not provide any personal information through the Service. If you do provide personal information, please contact us through the contact information below, and we will process the deletion in a timely manner.

13. Contact information

To exercise any of the rights set forth in this Privacy Policy, please contact us using the contact information below.

Contact form
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